Cancellation policy

Last Updated: September 25, 2026

Purchase Options Cancellation Policy

This policy explains how to cancel, pause, or change a Fieldhide subscription ("Subscribe & Save") purchased on fieldhidetallow.com. Fieldhide is a brand of SUNVIDA, LLC.

1. How Subscriptions Work

When you choose a subscription at checkout, your selected package will be shipped and billed automatically on the schedule you chose (for example, every 4, 8, or 12 weeks) until you cancel. Each renewal is charged to the payment method on file at the subscription price shown at checkout, plus any applicable taxes and shipping. We will send you an email confirmation after each renewal order is placed.

2. How to Cancel

You can cancel your subscription at any time, for any reason, with no cancellation fees. To cancel:

- Online: Log in to your account and open the Customer Portal (the "Manage Subscription" link in your order emails), then select Cancel Subscription.
- By email: Email help@fieldhidetallow.com with your name, the email address used for your order, and your order number, and ask to cancel.
- By phone: Call (833) 703-5192, Monday - Friday, 9:00 AM - 5:00 PM EST.

We will confirm your cancellation by email.

3. When Your Cancellation Takes Effect

To stop your next shipment, you must cancel BEFORE your next scheduled billing date. Cancellations received before that date take effect immediately, and you will not be charged again.

If your cancellation is received on or after your next billing date, that renewal order has already been processed and will be shipped. Your cancellation will then take effect for all future renewals.

4. Pause, Skip, or Change Your Subscription

Instead of canceling, you can pause your subscription, skip an upcoming shipment, change your delivery frequency, or change your package at any time through the Customer Portal, or by contacting us at help@fieldhidetallow.com. Changes must be made before your next scheduled billing date to apply to that shipment.

5. Refunds

Renewal (refill) orders that have already been billed and shipped are non-refundable, including renewals billed before a cancellation request was received. Your first subscription order is covered by our Money-Back Guarantee as described in our Refund Policy.

6. Reminders

We may send you a reminder email before an upcoming renewal. Please keep your email address up to date so you receive these notices.

7. Changes to Subscription Terms

If we change the price or terms of your subscription, we will notify you by email before the change applies to your next renewal. You may cancel at any time before the change takes effect.

8. Contact Us

SUNVIDA, LLC (d/b/a Fieldhide)
Email: help@fieldhidetallow.com
Phone: (833) 703-5192
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST
Address: 30 N Gould St #51072, Sheridan, WY 82801, United States