Refund policy

Last Updated: October 12, 2026

30-Day Money-Back Guarantee: Returns and Refunds

We want you to love Fieldhide. If you're not happy with your first order, you can return your unopened jars within 30 days of placing your order for a full refund of those jars.

What the guarantee covers

Your first order only.
Subscriptions: only your first subscription order is covered. Refill orders (every order after your first renewal) are not covered and are non-refundable once shipped.
Unopened jars only. Opened or used jars cannot be refunded.
Requests made within 30 days of the date you placed your order.

How to return

Email us at help@fieldhidetallow.com within 30 days of placing your order, with the subject line "30-Day Guarantee Return."
Include your order number and the email address you used to order.
We'll reply with the return address.
Ship the unopened jars back to that address. Return shipping is paid by the customer.
Email us the return tracking number.

When you get your refund Once you send us the return tracking number and your package is on its way back to our warehouse, we'll issue your refund for the returned jars. Refunds go back to your original payment method and usually take 3-5 business days to show, depending on your bank.

Please note

Please contact us before sending anything back. Returns sent without contacting us first, or to a different address, can't be processed.
If your order arrived damaged or with the wrong item, contact us within 48 hours of delivery at help@fieldhidetallow.com with photos, and we'll send a replacement.
If your order is lost or doesn't arrive, contact us and we'll reship it.
Fieldhide is not responsible for duplicate orders placed by the customer.
We may deny refund requests that we reasonably determine to be fraudulent or abusive.

Questions? Email help@fieldhidetallow.com.